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📞 Get in touch with GuruWalk
For travellers (Walkers) If you’ve reviewed our Help Center and still need support: ? Support contact information If you need immediate help, you can reach our support team via: ? Email: support@guruwalk.com ? WhatsApp: https://wa.me/37259120076 ...
🌐 Share live location, photos, and files with your walkers!
Features designed to boost attendance rates and enhance the tour experience. Want to make sure your walkers find you at the meeting point? Or help those who wander off to buy water or take photos during the tour? Now you can share your live location ...
How long does it take for my tour to be published?
If it’s your first time publishing a tour on GuruWalk, the approval process can take anywhere from a few days to several weeks, depending on the specifics of the destination, the features of the tour, and how complete everything is. Why can't I see ...
How are tours ranked, and how does the algorithm influence this ranking?
Our algorithm determines the order in which tours appear when a traveler searches on the platform, ensuring our offer matches their interests. It works in two steps: Initial Filters and Tour Score. What is the tour ranking algorithm? It’s the system ...
How to Report a Traveler for Inappropriate Behavior?
Only PRO Gurus can submit reports. Hobby Gurus can view reports made by PRO Gurus but cannot report travelers themselves. Why Report a Traveler for Inappropriate Behavior? Sometimes, uncomfortable situations arise with travelers, and it is both ...
Popular Articles
Tour Assistance
It takes into account the number of final attendees in relation to the initial bookings. In order to improve your score you should bear in mind the following: Prior communication with walkers: you can access your walker's contact details directly on ...
What is GuruWalk?🌍
GuruWalk is the largest international ? community of free walking tours (guruwalks), connecting travellers with guides around the world, present in more than 800 cities and 100 countries... This is just the beginning! Our mission is to create a more ...
Quality of the advertisement
How the quality of a tour advertisement is rated? It takes into account the quality of the tour card and its relevance to what walkers are looking for. What can you do to improve this factor? The quality of the photos of the tour and profile: Use ...
What is the PRO plan and how to access?
What is the PRO plan? Without a doubt, the PRO plan is the best option for professionals on GuruWalk. It’s a paid plan that guarantees you get the most out of the platform for several reasons (more personalized support, more tours, more time slots, ...
Automate the messages you send to your walkers
We explain why and how to use the feature to send a welcome message, tour reminder message and thank you message, to all your bookings automatically, helping you eliminate the need to copy and paste these messages. Why is it important to set each one ...